Negotiations Skills Training

With over twenty-five years of proven industry experience, the Negotiations Training Institute of America is the recognized leader in negotiations training, consulting and performance coaching. Through public open enrollment seminars and private on-session training sessions, we have helped leading corporations, non-profit organizations and governmental agencies improve their ability to negotiate better outcomes for their constituencies. First-time negotiators as well as those with the greatest competitive drive and amount of first-hand experience and negotiations wisdom can benefit from our time-tested workshops. Whether focusing on negotiating a contract with a vendor or jumping in to the often-stressful car buying process to deal with a dealership, our courses provide useful skills, proven techniques and various classroom role plays to help you become more aware of negotiations that you must face on a daily basis.

For more information on our negotiation skills training courses please contact us.

Negotiations Training: Ins and Outs of Negotiating

Think you can make money if you teach clients how to negotiate? It may sound counter-intuitive for a businessman or woman to instruct their clients on the art of negotiation, but think about this for a moment: if you offer insights and negotiations strategies that will help your clients get the best deal from their lender, even at the slight cost of your own profits, is that a good thing?

It is when you consider that the most effective marketing strategy in the world is word-of-mouth advertising. When clients turn to their friends and family members and let them know of the exceptional service and -they simply can't believe it- negotiating tips that you shared with them, at your own expense, then you are going to gain more clients over the long haul and turn over more mortgages and homes than anyone else in your office. Its basic business fundamentals that is often overlooked or forgotten in our current rat race environment where the immediate bottom line matters most.

Why? Why should the immediate bottom line be the most important factor in determining success for any broker or agent, for that matter? In this current economic climate, the need, desire, or desperation for a sale or closing can often cloud better long-term judgment. Don't let it.

People just want a good negotiations deal

Go into any used car lot on a weekend and you will see the definition of the pushy salesman. While the profit margins are sometimes thin to begin with for these salesmen and saleswomen, there is room for negotiations, yet you will find the negotiations to be often less than ideal, at least from the consumer's perspective. Adding cloth floor mats for $150 or a custom stereo for next to nothing can entice many people, but what is left out is the fact that often that stereo is an extra item the shop has laying around.

People want to feel as though they get a good deal, which is why, in real estate investments, they want to negotiate and feel that they have some control over their financial future and the amount they pay on their mortgage monthly. If they feel as though they have made a good deal on their purchase, they are going to refer their friends and family to the person (hopefully you) that helped them reach that 'good deal.'

Being the voice for the client

While brokers are the middle person for the deal with the lender and real estate agent and homebuyer, you want your clients to get the best deal and to feel as though they got the best deal because, frankly, when they feel as though they got a good deal, not only are they pleased with the lender, and you, but also with their real estate agent and this, in turn, will lead to more referrals for you and your agency.

Negotiating techniques to share

Now, most negotiating tactics that people tend to use are basic and rather common sense. The first and most important one is to be confident and assertive. This means that a client should know their value to a lender and how to get the most from them (in terms of the best rates, points, and other factors). When clients step into the process timid and clueless, they stand a greater chance of being taken advantage of and this can lead to significant money lost over time.

Next, help them find their leverage. Is their credit history impeccable but they don't have much to put down on the house? A lender in this climate may initially push for a higher rate, but when the client is confident and can stress their strengths, this can often lead to a better deal.

The third, and important tip, is to not be combative. People enter these negotiations on guard, expecting a fight. If they lose their hard edge and come across as complimentary, friendly, and willing to work for the best deal, then the best deal is more likely to come to them.

After all, people are people and will forever be influenced by demeanor and personality. We know this very well and our clients should as well. Coaching the basics of negotiating skills can go much farther than the hard-nosed dealings that some of us are used to.

Source: David Reinholtz Link

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