Negotiation Skills Training Seminars
With
over twenty-five years of proven industry experience, the
Negotiations
Training Institute of America is the recognized leader in negotiations
training, consulting and performance coaching. Through public open
enrollment seminars and private on-session training sessions, we
have helped leading corporations, non-profit organizations and governmental
agencies improve their ability to
negotiate
better outcomes for their constituencies.
First-time
negotiators as well as those with the greatest
competitive
drive and amount of first-hand experience and
negotiations
wisdom can benefit from our time-tested seminars. Whether focusing
on
negotiating
a contract with a vendor or jumping in to the often-stressful
car buying process to
deal
with a dealership, our classes provide useful skills, proven techniques
and various classroom role plays to help you
become
more aware of negotiations that you must face on a daily basis.
For more information on our negotiation skills training seminars please
contact us.
Successful Negotiations Skills Training Seminars
This is an area in which many people have fairly little experience before their student years. For the first time you are a part of a community in which you play an adult and engaged role. As an academic you are in a position to change minds, and as a member of a university you are entitled to make your views known through negotiations. Besides this, you will probably have more to do with letting agents, landlords, banks and businesses than ever before, and may even choose to involve yourself in the logistical aspect of organizing student union and society events like balls, parties, plays and so on which will require some confidence in negotiations.
Whatever the context, the cardinal rule is to remain civil and respectful. However successful or otherwise your negotiations may prove to be, it's important not to burn bridges: you can maintain a strong negotiation position without upsetting or provoking other people. The thing to remember is that in a negotiation both sides want something - and all too often you may find yourself up against someone who just wants a quiet life and is prepared to interfere to a great extent in your plans in order to get one. This can be frustrating, and the trick is to maintain you’re cool. Don't be afraid to be persistent, but try also the be fair - if people feel that you are genuinely engaged in trying to see things from their perspective and are willing to make some allowance and give them some time to come round to your way of thinking that can help a lot. Occasionally you will run up against someone or something so stubborn you have to find a way to work around them, and particularly in cases like this the ideal is to be as frank and open as possible without offending anyone. Students are often seen as querulous, and this rarely works in their favor. If you can show yourself not to conform to this stereotype, however, that may go a long way towards helping you plead your case.
Negotiations need not necessarily be conducted one to one. In the case of a problem with a letting agent, for instance, your first approach might be by telephone, you’re second by e-mail and you’re third by letter - or that process might be reversed depending on your relationship and the matter at hand. The advantage of written communication is that records are easier to maintain, and certainly any formal complaint should be written and copies retained - as well as sent to people who may be in a position to help resolve a dispute. In the example of the letting agent, this might include your student union's housing officer, a welfare officer attached to the university, or even your local council. Dispute is best avoided, however, and it's worth trying to resolve things amicably before matters come to a head. That said, sometimes negotiations do break down and you may be forced to assume a posture which is adversarial, in which case be doubly sure of your ground and continue to conduct all your correspondence and conversations respectfully and politely. By placing yourself above reproach in this way you stand a better chance of carrying wider support for your position, and if nothing else you make friends for the future. It is never enjoyable losing an argument, but it is worse when it leads to a feud or a breakdown in communications - the end of a negotiation, from which point it is often difficult to make progress.
Be polite, be respectful, be firm, and be flexible as and where you can. By making some concessions on your part you will encourage your counterpart to do likewise, and this may ultimately allow you both to progress. Many negotiations will be ongoing - lasting the length of time you rent the house, for instance, in the case of the letting agent; or the length of time you serve on a committee etc. By treating your counterpart and his or her position with respect you lay the groundwork for a profitable, if occasionally fraught, relationship on both sides.
Source: Shirley Kent Link
For Negotiation
Skills Seminar information please
contact
us.
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Negotiation Training Seminars
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