Negotiation Skills Training Workshops

With over twenty-five years of proven industry experience, the Negotiations Training Institute of America is the recognized leader in negotiations training, consulting and performance coaching. Through public open enrollment workshops and private on-session training sessions, we have helped leading corporations, non-profit organizations and governmental agencies improve their ability to negotiate better outcomes for their constituencies. First-time negotiators as well as those with the greatest competitive drive and amount of first-hand experience and negotiations wisdom can benefit from our time-tested workshops. Whether focusing on negotiating a contract with a vendor or jumping in to the often-stressful car buying process to deal with a dealership, our classes provide useful skills, proven techniques and various classroom role plays to help you become more aware of negotiations that you must face on a daily basis.

For more information on our negotiation skills training workshops please contact us.

Negotiating Skills Workshop: When and How to Negotiate in Sales

In many cases, sales can be really straightforward. The salesperson offers their product or service and quotes a price, and the customer either accepts or rejects that offer. In many situations, however, it can be useful for both parties to enter negotiations. Not every salesperson has the authority to enter into negotiations, of course, but even then the option exists to get a supervisor involved. Sometimes, an extra inch can be all it takes to secure a sale that would otherwise be lost. In fact, sometimes just the fact that you are willing to negotiate can endear a potential customer to your product or service.

Negotiation is all about coming to an understanding with the client. As such, it's extremely important that you fully and completely understand exactly what the customer wants. Furthermore, it's useful to know exactly why they want those things. The more you know, the more likely you will be able to make a negotiation into a win-win negotiation situation. You should always try to negotiate from a position of strength (even if you aren't necessarily in one). Don't act desperate or you can easily be manipulated into a less profitable agreement.

However, negotiations can also be a dangerous road to tread. Sometimes, your customer may want something that you simply cannot offer, even if they're willing to pay more for it. In other negotiations cases, the customer will simply ask too much for too little cost. For that reason, it's important to know when to throw in the negotiating towel so as not to lose money in the long run. Keep these ideas in mind and you can be very successful at the negotiating table.